Last Updated: 10/18/2026
Our Commitment
promomax.ai is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.
Note: While we strive for full conformance, some content may not yet meet all requirements. We are actively working to address these issues.
Accessibility Features
Visual Accessibility
- High Contrast: Our design uses sufficient color contrast ratios (minimum 4.5:1)
- Resizable Text: Text can be resized up to 200% without loss of functionality
- Clear Typography: Easy-to-read fonts with appropriate sizing
- Screen Reader Support: Compatible with JAWS, NVDA, VoiceOver, and TalkBack
- Alt Text: Images include descriptive alternative text
- Focus Indicators: Visible focus indicators for keyboard navigation
Auditory Accessibility
- Visual Alternatives: Important audio content has visual alternatives
- Captions: Videos include or support closed captions where applicable
- No Auto-Play: Audio/video does not auto-play with sound
- Volume Controls: Easy-to-find volume controls for media
Motor/Physical Accessibility
- Keyboard Navigation: All features accessible via keyboard only
- Large Click Targets: Interactive elements sized appropriately (minimum 44x44px)
- No Time Limits: Users have adequate time to complete actions
- Skip Links: Skip navigation links to main content
- Consistent Navigation: Predictable and consistent navigation patterns
Keyboard Shortcuts
- Tab: Move to next interactive element
- Shift + Tab: Move to previous interactive element
- Enter/Space: Activate buttons and links
- Escape: Close modals and dialogs
- Arrow Keys: Navigate within menus and dropdowns
Cognitive Accessibility
- Clear Language: Simple, concise instructions and content
- Error Prevention: Confirmation dialogs for important actions
- Clear Labels: Form fields clearly labeled and described
- Helpful Error Messages: Clear, actionable error messages
- Consistent Layout: Predictable page structure and design
Multi-Language Support
promomax.ai is available in 50+ languages to serve a global audience:
- Support for RTL (Right-to-Left) languages like Arabic, Hebrew, Farsi
- Language can be changed from the navigation menu
- User interface adapts to selected language
Compatible Technologies
Browsers
- Chrome (latest)
- Firefox (latest)
- Safari (latest)
- Edge (latest)
Screen Readers
- JAWS (Windows)
- NVDA (Windows)
- VoiceOver (Mac/iOS)
- TalkBack (Android)
Assistive Technologies
- Screen magnification software
- Speech recognition software
- Alternative input devices
Known Limitations
We are aware of the following accessibility limitations and are actively working to address them:
- Some AI-generated content may not have fully accessible alternatives yet
- Video editor interface has limited screen reader support (in development)
- Some third-party integrations may have accessibility gaps
- Mobile app accessibility features are still being enhanced
If you encounter an accessibility barrier, please report it to us (contact information below).
Accessibility Assessment
Our website's accessibility has been:
- Self-evaluated: Our team regularly audits for WCAG 2.1 Level AA compliance
- Tested: With assistive technologies including screen readers and keyboard navigation
- Monitored: Continuously with automated accessibility testing tools
Accessibility Feedback
We welcome your feedback on the accessibility of promomax.ai. Please let us know if you encounter accessibility barriers:
Email: support@promomax.ai
Subject: Accessibility Feedback
Please include::
- Page/feature where you experienced the issue
- Assistive technology you were using (if applicable)
- Description of the problem
- Your suggestions for improvement
We aim to respond to accessibility feedback within 2 business days.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:
- U.S. Department of Justice: ADA Complaint Portal
- Your local accessibility authority
Accessibility Statement Updates
This accessibility statement was last reviewed and updated on 10/18/2026. We regularly review and update this statement to reflect improvements and changes to our accessibility practices.
Legal Language Disclaimer
The English-language version of this Agreement (including the Privacy Policy, Terms of Service, and all related legal documents) shall be the governing and legally binding version. Any translations displayed in other languages are provided solely for user convenience and shall have no legal effect. In the case of any conflict or discrepancy between the English version and a translated version, the English version shall control.